Your best clients, greeted by name. Every time.
The five-star front desk — for a book of business, not a hotel. When a top client pulls into your lot, their producer knows before they reach the door. Staff walk up and the doors just open. Every door, screen, camera, and charger in the building — on one dashboard, installed and managed by ACI.
How a Signature arrival works
- 1
They arrive
A top client pulls into the lot, or walks up to your door.
- 2
The office recognizes them
By license plate — or by face, if they've joined your VIP list. Nobody who hasn't enrolled is ever identified.
- 3
Their producer gets a heads-up
A quiet push notification on their phone, before the client reaches the front desk.
- 4
Greeted by name at the door
The moment clients tell their friends about. The best hotels in the world do this. Now your agency does.
Three layers. One experience.
Signature Arrival
Face entry for your team: walk up, the door opens. No keys, no badges, no locksmith when someone leaves. VIP arrival alerts by enrolled face or license plate. Everything is opt-in and enrolled-only — staff consent in writing at onboarding, clients join your VIP list by invitation, and everyone else appears on camera exactly the way they always have: anonymously.
The AI camera layer
Ask your cameras questions in plain English — 'show me the delivery at the back door Tuesday.' Person-versus-vehicle alerts after hours. Lobby occupancy patterns, so the front desk is staffed when it matters. Footage stays on equipment inside your office — not in someone else's cloud.
The full Signature Office
Check-in kiosk. Lobby display and signage. Meeting-room scheduling panels. Zone audio. Sales-floor leaderboards built on your agency's own production numbers — never State Farm client data. EV chargers that unlock with the same credential that opens the door. Sensors and thermostats. All of it on one dashboard you open from your phone — installed, managed, and documented by ACI.
Consent-first. Enrolled-only. Nothing we run touches State Farm systems or client data — in writing. Availability of face-based features varies by state; we handle the paperwork.
Staff enroll with written consent. VIP clients join by invitation and can leave the list anytime — their enrollment is purged when they do. The general public is never scanned or matched. Recognition runs on hardware inside your office, and every install ships with the consent forms and retention policy already written.
See the paperwork for yourself
Consent-first isn't a slogan — it's forms, a policy, and a log. These samples show exactly what enrollment looks like for your team and your VIP clients, and how retention and destruction are documented.
Staff Consent & Enrollment Form
What your team signs before anyone is enrolled — voluntary, with an alternative credential built in.
Download sample (PDF)VIP List Opt-In Form
The one-page invitation your best clients sign — license plate, face, or both.
Download sample (PDF)Retention & Destruction Policy
The published policy behind it all — retention schedule, destruction log, and individual rights.
Download sample (PDF)These samples are provided for general reference only, so you can see what the paperwork looks like. They are not legal advice, and no representation is made that they satisfy the laws of any state — biometric privacy requirements vary by state and change frequently. Have your own attorney review and adapt any consent or policy document before use. Site-specific versions are prepared as part of every Signature Office build.
Built for flagship offices. Sized for yours.
Start with Signature Arrival, or build the full Signature Office. Quoted for your office on a 15-minute call.