How ACI gets your office online — and manages it afterward

Four stages — research, install, go-live, and ongoing management — coordinated with your SF timeline so you're online before corporate equipment is removed.

1

We Research Your Options

Day 1

We survey your office address and compare availability and pricing across 100+ ISPs and connectivity providers to find the best fit for your location. You get a recommendation with options — you make the final call, we handle the signup paperwork. You shouldn't have to call Comcast or AT&T yourself.

  • We compare 100+ carriers — cable, fiber, fixed wireless, and more — and recommend the best fit for your address
  • State Farm's minimum is 100 Mbps — below that causes issues with the VPN and SF applications. We right-size your plan for your headcount; typical offices run 100 Mbps to 1 Gbps.
  • State Farm's own guidance recommends a business-grade plan with professional installation — that's exactly what we coordinate for you.
  • We coordinate installation timing with your SF transition schedule
2

We Install Everything

Within one week

We ship pre-configured UniFi hardware and professionally install it in your office — included at $0 during the Stipend Window. Installation is coordinated to happen before SF removes their equipment, so there's no gap in coverage.

  • $0 professional installation on every plan during the Stipend Window
  • All hardware is UniFi by Ubiquiti — commercial-grade, remotely managed
  • Equipment is owned and managed by ACI (lease model)
  • We configure VPN compatibility, WiFi, and any wired connections
  • For offices outside our local service area, a travel fee may apply. We'll let you know upfront before any commitment.
3

You're Online

Go-live

Your network is ready before SF equipment is removed. We verify everything is working end-to-end before we hand off the office.

  • VPN compatibility verified against SF applications
  • WiFi coverage checked across the office footprint
  • Wired connections tested at every workstation drop
  • No gap in coverage between ACI go-live and SF equipment removal
4

We Manage It

Ongoing

After go-live, our team monitors your network remotely. We handle firmware updates, configuration changes, and any network-level issues — without you placing a ticket with a helpdesk.

Monitoring active
  • Uptime monitoring — we know before you do if something is wrong
  • Firmware and security updates applied automatically
  • Configuration changes handled on request — you call us, not a helpdesk
Agent monitoring a managed network dashboard from their office workstation
Remote monitoring keeps your office online — we see issues before you do.

What's NOT Included

We're transparent about scope.

  • End-user device support (computers, SF laptops)
  • Printer or softphone troubleshooting (contact normal SF support)
  • SF VPN or YubiKey issues (contact SF IT support)
  • In-office visits (all management is remote)

Equipment Overview

Gateway

Routing, firewall, VPN compatibility

Commercial-grade, sized to your office

Switch

Port expansion for wired workstations

Included for offices with wired desks

Access Point

Business WiFi 6/7 coverage, sized to your office

Exact models selected & configured per site

All equipment is UniFi by Ubiquiti — the same platform used by enterprise IT teams worldwide, managed remotely via UniFi Site Manager.

Let's get your office online.