How ACI gets your office online — and manages it afterward
Four stages — research, install, go-live, and ongoing management — coordinated with your SF timeline so you're online before corporate equipment is removed.
We Research Your Options
Day 1We survey your office address and compare availability and pricing across 100+ ISPs and connectivity providers to find the best fit for your location. You get a recommendation with options — you make the final call, we handle the signup paperwork. You shouldn't have to call Comcast or AT&T yourself.
- We compare 100+ carriers — cable, fiber, fixed wireless, and more — and recommend the best fit for your address
- State Farm's minimum is 100 Mbps — below that causes issues with the VPN and SF applications. We right-size your plan for your headcount; typical offices run 100 Mbps to 1 Gbps.
- State Farm's own guidance recommends a business-grade plan with professional installation — that's exactly what we coordinate for you.
- We coordinate installation timing with your SF transition schedule
We Install Everything
Within one weekWe ship pre-configured UniFi hardware and professionally install it in your office — included at $0 during the Stipend Window. Installation is coordinated to happen before SF removes their equipment, so there's no gap in coverage.
- $0 professional installation on every plan during the Stipend Window
- All hardware is UniFi by Ubiquiti — commercial-grade, remotely managed
- Equipment is owned and managed by ACI (lease model)
- We configure VPN compatibility, WiFi, and any wired connections
- For offices outside our local service area, a travel fee may apply. We'll let you know upfront before any commitment.
You're Online
Go-liveYour network is ready before SF equipment is removed. We verify everything is working end-to-end before we hand off the office.
- VPN compatibility verified against SF applications
- WiFi coverage checked across the office footprint
- Wired connections tested at every workstation drop
- No gap in coverage between ACI go-live and SF equipment removal
We Manage It
OngoingAfter go-live, our team monitors your network remotely. We handle firmware updates, configuration changes, and any network-level issues — without you placing a ticket with a helpdesk.
- Uptime monitoring — we know before you do if something is wrong
- Firmware and security updates applied automatically
- Configuration changes handled on request — you call us, not a helpdesk

What's NOT Included
We're transparent about scope.
- End-user device support (computers, SF laptops)
- Printer or softphone troubleshooting (contact normal SF support)
- SF VPN or YubiKey issues (contact SF IT support)
- In-office visits (all management is remote)
Equipment Overview
Gateway
Routing, firewall, VPN compatibility
Commercial-grade, sized to your office
Switch
Port expansion for wired workstations
Included for offices with wired desks
Access Point
Business WiFi 6/7 coverage, sized to your office
Exact models selected & configured per site
All equipment is UniFi by Ubiquiti — the same platform used by enterprise IT teams worldwide, managed remotely via UniFi Site Manager.